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FREQUENTLY ASKED QUESTIONS

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  1. Where exactly are your clinics located?

    Our midtown clinic is at 8610 West Dodge Road - It is on the north side of West Dodge Road, just west of where Cass and West Dodge join at 86th Street. (This location moved in 2007 from its old location at 8552 Cass.)

    Our west Omaha clinic is at 13518 West Center Road - It is on the north side of West Center, with the parking lot entrance on 135th Avenue.

    Our south-side clinic is at 5310 So. 84th Street - It is just south of the intersection of 84th and Q Streets, in front of the Ralston Prairie Life Center.                                                                                  

                                                           
  2. How do I know if I should go to Midwest Minor Medical or to a hospital emergency room?

    Emergency rooms are designed to treat serious or life-threatening conditions. Urgent care centers like Midwest Minor Medical are for people who want to see a doctor for an illness or injury that is not serious or life-threatening. For example, you should go to an emergency room if you have an injury with uncontrollable bleeding, have chest pains that might be a heart attack, may have been poisoned, are dealing with a person who is unconscious or unresponsive, etc. Midwest Minor Medical can provide evaluation and treatment at a much lower cost for injuries and illnesses such as nausea, sore throat, lacerations, sprains, rashes, etc.

  3. How is an urgent care center like Midwest Minor Medical different from a regular primary care doctor?

    A primary care doctor schedules routine “well-care” procedures such as annual check-ups, vaccinations, blood work, etc. as well as treat you for illness and injury. It’s a good idea to have a primary care physician so they can keep a thorough record of your personal medical history. The main focus of an urgent care center like Midwest Minor Medical is to treat minor injuries and illnesses when they come up. For example, if you want to know your cholesterol level or need childhood immunizations, you need to see your primary care doctor...If you think you may have a urinary tract infection or may need a few stitches to close a cut, you can come to Midwest Minor Medical. Please see the “Services” page on this website for a listing of the services we provide. We are a great option for you when you can’t get in to see your regular physician.

  4. How much does it cost to see a doctor at Midwest Minor Medical?

    The cost will vary depending on what type of services you need. A basic (Level 2) office visit is $125, but could be more if x-rays, lab work, or other tests are needed. We accept cash, MasterCard, VISA, Discover, or check for payment, or we will file your claim with your insurance company. Payment is due at time of service, or you will be billed for the amount not covered by your insurance program.  It is much less expensive to have minor injuries or illnesses treated at Midwest Minor Medical than at an emergency room.

  5. Will my insurance cover my visit to Midwest Minor Medical?

    Midwest Minor Medical participates with most insurance carriers, including many HMO and PPO providers. But the only way to know for sure if you’ll be covered is to call your insurance carrier (the phone number is usually listed on the back of your insurance card) and ask if Midwest Minor Medical is on their network. You must have your insurance card with you in order for Midwest Minor Medical to file for you.  Many plans have deductibles, co-pay, and co-insurance amounts that could affect the total amount you may have to pay.

  6. Does Midwest Minor Medical take appointments?

    No. All three Midwest Minor Medical centers are walk-in clinics, operating on a first-come, first-served basis. The only exception is for pulmonary function testing, which requires advance notice with our West Dodge Road clinic.

  7. How long does it take to see the doctor once I arrive at Midwest Minor Medical?

    The average wait is less than 30 minutes, but if there are many people signed in ahead of you, or the doctor is involved in a more complicated procedure, your waiting time may be longer. For some business services which do not require a doctor visit, the waiting time is usually shorter. 

  8. Do the Midwest Minor Medical doctors have much experience?

    Yes! Midwest Minor Medical has 16 physicians on staff who rotate between the three clinics. The full-time physician staff includes Dr. John Prusmack (30 years), Dr. Yvonne Stephenson (16 years), Dr. Louise Winter (15 years), and Dr. Robert Byrnes (13 years).   The part-time physicians on staff have between one and 23 years’ experience in medicine. All of our physicians are licensed and credentialed.

  9. Can Midwest Minor Medical treat employees for work comp injuries?

    Yes, if they have a minor injury. We have x-ray services, we can do stitches for surface lacerations, treat sprains and strains, remove foreign bodies, and other non-emergency procedures.

  10. Does Midwest Minor Medical do DOT medical services?

    Yes! Midwest Minor Medical is qualified to do Department of Transportation physicals and drug screens, and our 5310 So. 84th Street clinic can also do breath alcohol testing. PLEASE NOTE-  In order for MMM to be in compliance with 49 CFR Part 40, we ask that anyone needing a federal DOT-regulated drug screen please use our 5310 So. 84th Street clinic.  For drug screens and breath alcohol tests, we ask that you arrive at the clinic no later than one hour before closing time.

  11. Does Midwest Minor Medical give out information about me to telemarketers or other outside groups?

    No! Your personal and medical information is strictly protected. Under our company policies and by the regulations of the Health Insurance Portability and Accountability Act (HIPAA) protected health information may be disclosed only for treatment, payment, or health care operations. We will not give out your information except to those people or companies you designate.

  12. Is Midwest Minor Medical part of a larger hospital or health care organization?

    No. Midwest Minor Medical is locally-owned by a group of doctors who work at our clinics. And, as an independent medical group, we have the flexibility to refer any follow-up care to the doctor or clinic you prefer.
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  13. To what professional organizations does Midwest Minor Medical belong?
    Midwest Minor Medical is a member of the North American Association of Ambulatory Urgent Care, the National Safety Council - Greater Omaha Chapter, the Better Business Bureau, the Omaha Chamber of Commerce and the Ralston Chamber of Commerce.